Refund Policy

Damaged, faulty or wrong item

If your order arrives damaged, faulty, or is not what you ordered, contact us within 30 days of delivery with a photo. We will replace it or refund you in full. You do not need to post anything back.

Change of mind

We do not accept change of mind returns. Orders ship directly from our supplier once placed.

Orders that do not arrive

Every order ships with tracking. If tracking shows your order was not delivered, contact us and we will replace it or refund you in full.

How to contact us

Email us at admin@skwishyhouse.shop with your order number and, for a damaged or wrong item, a photo. We respond within 2 business days.